Shipping
Remington Medical Ships Anywhere In Canada!
Free Shipping in Canada on Orders Over $250.00*
*Please see our shipping conditions below to see if you qualify for free shipping*
Each and everyone of us at Remington Medical knows the importance of you receiving your package on time. With our experienced and hard working sales, customer service and warehouse teams we strive to provide you with the most accurate and timely service possible. We handle and package every shipment with the utmost care and professionalism.
Shipping providers
Primary Shipping Provider: Fedex
Secondary Shipping Provider: Canada Post
*Courier is dependant on location, size, and how many packages there are in a shipment*
You may also set up a pick-up with your courier of choice. Please call our customer service team if you plan to arrange a pick up! Contact us here
![fedex-logo__1_-removebg-preview.png__PID:63a894f0-6bac-4844-bd43-bcac7283f609](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/fedex-logo__1_-removebg-preview_4ffdd414-4a3c-4d55-b215-6e266deb690f_100x.png?v=1716414128)
![canada-post--300x300 (1).png__PID:a3a654e1-eaed-4417-b089-f0612661bc86](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/canada-post--300x300_1_100x.png?v=1717171312)
![curbside-pickup-300x300.png__PID:bcb2f845-7a3a-4f86-834d-f57436a0d053](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/curbside-pickup-300x300_100x.png?v=1715284958)
![Fedex Truck.png__PID:87b5a917-a1e5-4371-97d3-66bdf3edfaf1](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/Fedex_Truck_500x.png?v=1720723961)
Major Canadian Cities $12.95 : This is our standard flat-rate shipping across Canada for orders under $250, applicable to all provinces except Newfoundland and Labrador, and excludes remote areas within each province.Note: The weight and size of packages may require a custom quote. A customer service representative will contact you if needed.
![pexels-liza-summer-6348105.jpg__PID:eaedc417-7089-4061-a661-bc86b9bc9b5c](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/pexels-liza-summer-6348105_500x.jpg?v=1717173155)
Special Order Items
Each product that is classified as a special order items will have the ”” icon next to the item #. Items with this icon are not typically stocked in house and will have an extra lead time. Lead times can vary depending on suppliers and it is best you contact us to learn more. If you ordered multiple items we will backorder your special order item and ship those items in stock.
Heavy & Bulky Items
We have eliminated the need to obtain a quote if you ahve a heavy item in your cart! Each
product / SKU that is classified as a heavy or bulky item will have the icon next to the item # on the product page. Heavyweight and oversized items will have a surcharge added to the shipping rate at checkout. This surcharge will vary depending on the heavy item(s) in your cart. Having a heavy bulky items in your cart does not allow you to qualify for free shipping. If you are in a remote area and have a heavy item in your cart you will be prompted to call or email for a quote. If you are under the $250.00 free shipping threshold you will be charged the flat rate + heavy surcharge. If you are over $250.00 (with regular items in the cart or not) the standard flat rate will be removed and you will be only charged the heavy surcharge.
Note* the Heavy & Bulky surcharge is charged per item (For example. If you add two cases of gel, you will be charged the gel surcharge twice).
![Heavy Item.png__PID:a1e50371-17d3-46bd-b3ed-faf1dc14a1a3](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/Heavy_Item_500x.png?v=1720724530)
Shipping Frequently Asked Questions (FAQs)
Estimated Delivery Times
Southern Ontario (Yellow): 1-2 Business Days
Rest Of Ontario, Quebec, & Nova Scotia (Orange): 2-3 Business Days.
Manitoba, Saskatchewan, & Maritimes (Green): 3-4 Business Days
British Columbia / Alberta (Purple): 3-6 Business Days
Rest Of Canada (Blue): 6-8 Business Days
*Please Note These Are Estimates And Shipping Times Can Vary Due To Many Factors*
![canada-post-shipping-map--q04kjfh36a7lz072qdnowzzia8cg1nmkme3t5vwtnw.png__PID:578557f9-621e-44be-b6c4-ed62fe9d6ae8](https://cdn.shopify.com/s/files/1/0639/9023/5236/files/canada-post-shipping-map--q04kjfh36a7lz072qdnowzzia8cg1nmkme3t5vwtnw_400x.png?v=1715339351)
Pickup
We always encourage our clients to come by and pick up their orders. If you are placing your order online, there will be a Pick-up option in your shopping cart under shipping options. This will automatically remove the shipping charge from your order. If you are not given this option please notify us in the note section of your order that you want to pick your order up and we will promptly credit the shipping charge on your order.
Once the order is ready for pick-up a Remington Customer Service Agent will notify you when you can pick your order up. We can have this ready as early as 4 hours after your initial order! Please wait for order confirmation before coming in to pick-up.
Our warehouse is open for pick up between 9 am and 4:30 pm – Monday to Friday
- Pick up is located at loading door unit 9 – please ring doorbell ( please do not block any bay doors)
- Our friendly warehouse team will be there to greet you with your package(s)
Tables and Large Equipment
Remington Medical has been selling high quality treatment tables and medical equipment for over 30 years. We make sure when we are sending your equipment it is with the most trusted, reliable and affordable freight company. We are completely transparent with our pricing and what the courier gives us is what you get – no extra charges or fees on our end.
We give three delivery choices to our customers:
- Curb Side Delivery: Anywhere in Canada, the driver will unload the treatment table from the truck to the ground only. There is no inside delivery and will require your help to move equipment.
- Inside Truck Delivery: The delivery company driver will unload the table or equipment inside the building.
- White Glove Service: Inside delivery who will remove and dispose of any packaging material such as skids, boxes, and plastic.
Note * we will require photos of where they will be delivering inside (stairs, hallways, doorways etc.)
Get Started Today