Canadian Healthcare Professionals: Please login or sign-up for PRO pricing

Product Labels Explained

What the stock messages, tags, badges and prices on our product pages mean.

Photo labels

Labels in the corner of the product photo, on category pages and on the product page.

How it looks What it means
New

What it means

A product we have recently added to our range.

Clearance

What it means

Every size of this product is on clearance. Final sale, clearance pricing while quantities last. Shop clearance

Some sizes on clearance

What it means

Only some sizes are on clearance. Choose a size on the product page: clearance sizes show Clearance Item next to the status.

PRO & dealer accounts: The On Clearance tag under the ordering table names the sizes.

Stock status

Shows the status of the size you have selected, near the Add to cart button. Choose a different size and it updates.

How it looks What it means

In stock

What it means

In stock and ready to ship.

Backordered · expected around Nov 25

This item is backordered and will ship as soon as it is back in stock.

What it means

Out of stock, but you can still order it. It ships as soon as it is back in stock. When we have a restock date, it shows next to the status.

You will not pay extra shipping for backordered items.

Special Order Item

Shipping times vary by product and supplier availability, typically ranging from a few days to 2–3 weeks. Contact us for an estimate.

What it means

Not typically stocked in house, so there is an extra lead time: usually about 2–3 weeks, and as little as 2–4 days from some of our closer suppliers.

If you order several items, we ship the items in stock and backorder the special order item. More about special orders

Clearance Item

Final sale. Clearance pricing while quantities last.

What it means

Final sale. Clearance pricing while quantities last. It shows for the size you select, so you can see exactly which sizes are on clearance. Shop clearance

Currently unavailable

Contact us for availability or a suitable alternative.

What it means

The ETA for this item is currently unknown. It has not been discontinued: we will turn it back on for ordering as soon as we know when it will be back. Contact us if you have questions or need a suitable alternative.

Sold out

Discontinued

What it means

No longer available. Either it was a clearance item and it has sold out, or the item has been discontinued. It will be removed from our site, or a substitute will be suggested on the product page. Contact us and we will help you find a suitable alternative.

Tags

Tags show under the status and apply whatever the stock level.

How it looks What it means
Heavy or bulky item· shipping surcharge applies

What it means

A shipping surcharge is added at checkout, per item. Orders with a heavy or bulky item don't qualify for free shipping: over $250 you only pay the surcharge, and under $250 you pay the flat rate plus the surcharge. More about heavy items

PRO & dealer accounts: Names the sizes it applies to, for example Heavy or bulky item: 5L.

Free shipping over $250* · *Heavy or bulky items still carry a surcharge

What it means

On heavy or bulky products, the free shipping line has an asterisk as a reminder that the surcharge still applies.

PRO & dealer accounts: Dealers don't see the free shipping line; dealers have their own shipping terms.

Discontinued

What it means

Still available while stock lasts, but it won't be restocked. Once it sells out, the status changes to Discontinued.

PRO & dealer accounts: Names the sizes.

Badges

Badges under the Add to cart button point out something extra about the product.

How it looks What it means
Leasing Available

What it means

This equipment can be leased. Financing & leasing

Remington Exclusive

What it means

Available in Canada exclusively through Remington Medical.

CSA Approved

What it means

Carries CSA certification for use in Canada.

Course Available

What it means

A training course is available for this equipment. Contact us for details.

In-Service Provided

What it means

An in-service (training session) is provided with this equipment. Contact us for details.

Prices

How it looks What it means

Quote items

What it means

Some capital equipment is quoted instead of sold online. You will see a quote button instead of Add to cart, and the shipping line reads Shipping quoted for your location. How to request a quote

Your PRO price

$84.50 List $99.95

What it means

Shown when you are logged in with a PRO or dealer account: your account price, with a small Your PRO price or Your dealer price label. The grey List price beside it is the regular list price, for comparison. (Example amounts.)

PRO & dealer accounts: On category pages, the List price is hidden when it is the same as your price.

Logged in as a PRO or dealer

When you log in with a PRO or dealer account, the site switches to our B2B ordering platform. All sizes of a product are listed together in an ordering table, where you can enter a quantity for each size. Each size has a coloured dot:

  • Green: in stock. If you order more than we have, it tells you how many will be on backorder.
  • Purple: back-order. You can order more than we have in stock; the rest ships as soon as it is back in stock.
  • Red: out of stock or unavailable. You can only order the quantity we have in stock; backorders aren't allowed.

Under the ordering table, tags name the sizes they apply to: Special Order Item (only for sizes that are out of stock), On Clearance, Discontinued and Heavy or bulky item.

Not seeing your pricing?

Make sure you are logged in with your PRO or dealer account. See dealer troubleshooting, or call 1-800-267-5822.

Serving Canadians for Over 40 Years

Have a question?